Frequently Asked Questions
How long does shipping take for my order?▼
Standard domestic shipping typically takes 3-5 business days, while international orders arrive within 7-10 days depending on your location and chosen shipping method.
What is your return policy for evening wear?▼
We accept returns on unworn items with original tags attached within 14 days of delivery. Please note that certain sale items are final sale only.
Which payment methods do you currently accept?▼
Portia and Scarlett accepts all major credit cards, PayPal, and flexible buy-now-pay-later options like Afterpay to ensure a seamless and secure checkout experience for you.
How do you ensure the quality of your gowns?▼
Each gown undergoes a rigorous multi-point inspection process, ensuring every bead, seam, and fabric choice meets our high standards of luxury craftsmanship and durability.
